Are you struggling to recruit and manage Personal Assistants (PAs)? Do you feel overwhelmed by the challenges of being an effective employer? Our PA Employer Peer Support Group is here to help.
This new support group is part of our 2025 peer learning project funded by Skills for Care, to empower and support PA Employers and PAs.
The PA Employer Peer Support Group will launch on Monday, 18th August, from 6 PM to 7 PM. This online group offers a safe and supportive space for PA Employers to connect, share experiences, and provide mutual advice on the challenges and responsibilities involved in employing PAs. Each session will be led by a dedicated host, feature a guest speaker, and include open discussion time for participants to raise questions or share concerns.
The Peer Support Group is open to anyone at any stage of the PA employment journey—whether you’re considering becoming an employer, are new to the role, or have been employing PAs for some time.
Sessions will take place fortnightly, with each meeting focusing on a specific topic. Our first session will explore: How to be an assertive and fair employer.
Useful Resources for PA Employers
Meet Charley, your PA Employer Peer Support Group Host
Whether you’re an experienced PA employer or new to the role, our resources and support services are here to help you.
Facilitated by fellow PA employers, our sessions blend helpful guidance with open, peer-led discussions—allowing you to share your experiences, learn from others, and explore solutions to the challenges you’re facing. Because sometimes, talking it through really does make all the difference.
Charley Walker – PA Employer Training and Support Officer
2024 Independent Employer Training: The Essentials
Through four tailored modules, you’ll learn how to simplify recruitment, streamline your administrative processes, and improve communication with your team. You’ll also have the chance to connect with other PA employers, share experiences, and gain insights from real-world scenarios. Whether you’re a seasoned PA employer or just starting, this training will give you the confidence and skills you need to build or maintain a successful PA team and manage your role with ease.
PA Employer 1: Recruitment and Onboarding
Learn how to create job adverts that attract the right PAs for your unique needs, and discover platforms to find them quickly. We’ll guide you through the entire recruitment process and show you how to set up new PAs for success from day one, making onboarding seamless and stress-free.
PA Employer 2: Training PAs and Sharing Information
Discover the best ways to train your PAs so they fully understand your expectations and preferences. We’ll teach you how to share crucial information and communicate clearly, ensuring your PAs are always well-prepared and aligned with your needs.
PA Employer 3: Using Technology to Support Admin and Management
Simplify the admin side of being a PA employer! This module will show you how to use tools like Google Suite and Todoist to streamline record-keeping, manage timesheets, and stay on top of the paperwork—making your PA management more efficient.
PA Employer 4: Managing a Successful Employer Relationship
Master the art of managing your relationship with your PAs. Learn how to communicate more effectively, handle challenges before they escalate, and create a positive, productive work environment that benefits you and your PA.
The PA Employer templates and guides will assist with managing your care and daily routines. The communication guide will support the relationship between you and your PAs, helping to establish an open, honest, and respectful dialogue. The “Get to Know Me” file template will help you communicate your care needs and emergency policies, while the house manual will guide your PAs in understanding the needs of your environment and family. The Google Drive and Google Calendar guides will assist with managing files, sharing them with your PAs, and organising tasks and PA shifts on the shared calendar. Please contact us if you have any feedback or would like to suggest any additions.
2023 PA Employer Training
Earlier this year we developed a Video training course for PA Employers that Covers a range of topics related to being a PA employer. These Training videos provide essential advice on Setting things up right from the beginning, and Provides valuable insight from other PA employers how to take the hassle out of employing PAs!
- Employer Training Course – Taking Charge of Your Care [Module 1]
- Employer Training Course – Advertising and Hiring with High Support Needs [Module 2]
- Employer Training Course – Managing and Structuring a Team of 24 Hour Care [Module 3]
- Employer Training Course – Maintaining your Autonomy and Independence [Module 4]
- Employer Training Course – Safe Conflict and Difficult Conversations [Module 5]
- Employer Training Course – Preparing for Change [Module 6]
These video modules are still available to watch on YouTube. Start your journey to becoming an effective employer now!
Do you employ PAs who might benefit from our new live training classes for PAs?